Poland, Warsawa, Platinum Residence

Hotel Platinum Residence

So we finally arrived again to Warsawa, the last hotel night in out road trip. It was really sad that it was over for this summer again.

In total we were on the road for 2 weeks, we drove 6000 kilometres and stayed in 9 hotels. It was really fun. 🙂

Now about the last hotel.

General

Reception and welcome

 

Well, the reception was OK. Keep in mind that the so called hotel was at that time called out as a five star hotel. So we actually expected five-star service. Poor us, ha? Welcome was OK too.
Welcome drink No.
Free upgrade No.
Valet and parking

 

No valet, parking was in a garage somewhere. We had to drive there ourselves.
Concierge

 

Nope, no such thing. After we finally got to our parking space and started to get our stuff out of the car, we mildly calmed ourselves, that OK, may-be the rooms themselves are great. But we slightly started to regret our decision to have picked that hotel.

Breakfast

Sparkling wine Of course not.
Hot meal I don´t know.
In general I don´t think there was breakfast at all.

The room

In general

 

Well, what can I say. In the pictures it looks so much better. Why did we choose this hotel at all? At one time, I and my sister stayed at H15 Boutique and we were so satisfied with the hotel and the Platinum Residence looked a lot like it from the pictures. So we thought, OK, let´s give it a try. When we got there the whole thing wasn´t at all like in the pictures. The rooms looked tired. They were big though, but total apartments. And not that nice apartments. Luxury suite should at least have a view. We were on the 2nd floor. Windows are very dirty too.
Room type Luxury suite:

http://www.platinumresidence.com/luxury-75-sqm

Master:

http://www.platinumresidence.com/master-50-sqm

Surprise in the room No.
iPhone dock No.
Blanket and the blanket case Yes and yes.
Carped Some.
Amenities and bathroom No and bathroom was OK.
Shower curtain? No.
Are the TV speakers in the bathroom too? No.
Bath salt and bath Yes and no.
Slippers and robe Hmm, I don´t remember.
Free WI-FI Yes.
Air conditioning I don´t remember.

Hotel area (spa, dinner etc)

Well, the hotel isn´t definitely a five-star hotel as it was called out at the time. No valet, no amenities and when you leave the room: hallway was poor as well. And no service.

The night we arrived, we were really disappointed and were kind of laughing at ourselves and thinking that no, we couldn´t take another hotel we had picked out, because there are shower curtains (I really, really dislike shower curtains). So we were laughing at ourselves in the balcony on the 2nd floor and watched the Hilton Warsaw Hotel *****, which was just across the street. So you can imagine how sad we were, especially after a good experience in that one.

OK, finally we coped with our decision and all went to their rooms, me and my sister opened the wine and thought, OK, it´s really not that bad and it´ll be so much better in the morning, that we were just too tired at that moment.

Well, in the morning I woke up to a text from my parents. They asked if we didn´t have water as well in the bathroom. And we just started laughing with my sister, this was just not happening!! 🙂

So the water was out from the entire hotel, no one knew when it´ll be back, no free water provided till then even for brushing teeth, we had to leave in the morning to start driving back home, but we could not do that, had to wait the water.

In some time and after a lot of upset calls to the reception, they offered us free spa-passes, so we could brush our teeth etc. The spa was beautiful and it was actually cool to get to swim and go to saunas in the morning, but still, it is quite uncomfortable.

Basically, we were so disappointed in the so called hotel. If you have a choice between any other hotel in Warsawa and Platinum Residence, then I would definitely take another hotel. Hilton Warsaw Hotel ***** is just next to it, this is so much better, and the price is the same!! 🙂

Positive sides: full kitchen, clean bathroom. Good apartment for families, definitely not a hotel.

Location                     Next to the Hilton Warsaw Hotel ***** but otherwise I don´t know about the location, we just drove there and left by car too.

I visited                      July 2013.

Would I go again?      No.

Value of money          Good.

Purpose of the trip      Drive through.

Nights                         1 night.

Rating

Luxury 5 out of 10. Not luxury at all.
Drive through 5 out of 10. I don´t like it.

Webpage                     http://www.platinumresidence.com/