Clarion Congress Hotel Ostrava ****

So we had to make another stop in Ostrava, because we were so tired to move on. Therefore we found this hotel:

Hotel Clarion Congress Hotel Ostrava ****

General

Reception and welcome:    Reception is as usual, simple. Welcome was OK.
Welcome drink:    You could take some water at the reception and some fruit as well, that was nice.
Free upgrade:    No, I asked, but they said that the hotel is full and there are no rooms to upgrade to. BUT! They did a mistake in checking us in, read from it below!
Valet and parking:    No valet, but there was parking, which was not free of charge.
Concierge:    No.

Breakfast

Sparkling wine:    No.
Hot meal:    Yes.
In general:    The usual choices, quite simple.

The room

In general:   We got to the room and it was really dated, I didn’t even take pictures of it, because I wasn’t on planning to write about the hotel. So after an hour I started to hesitate and checked my reservations, because I remember from the hotel web page, that the rooms were not supposed to be that bad. So what I discovered was that I had booked Superior rooms but they put us to Standard rooms.

I immediately called the reception and the guy was like, oh, OK, yes, I made a mistake, your Superior rooms are ready, you can go there. I felt like WTF, why would you do that and then you go around saying that you don’t have any available rooms for upgrade as well. So the people from the other room already went to sleep, so they did not want to change, but me and my sister changed the room. And it was so much better!!!! So really crappy thing to do from the hotel part, for the compensation we got the parking for free and hotel spa passes in the morning (which we didn’t take because we left after breakfast for Vienna). Thanks a lot (that was with sarcasm :))!

So our room, which I have photos taken of, was quite nice and new. When the air conditioning was not working in the Standard room, both of the Standard rooms, then in the Superior room the air conditioner worked really well. The bed was comfortable, the carped was clean. There was really not much to complain about.
Room type:    Standard room – http://www.clarioncongresshotelostrava.com/en/standard-rooms/ and Superior room – http://www.clarioncongresshotelostrava.com/en/superior-rooms/
Surprise in the room:    Yes, candy in the bed.
iPhone dock:    No.
Blanket and the blanket case:    Yes and yes.
Carped:    Yes, fully carpeted.
Amenities and bathroom:    Good. Bathroom was quite nice, clean and light.
Shower curtain?    No, nice walk-in shower.
Are the TV speakers in the bathroom too?    No.
Bath salt and bath:    No and no.
Slippers and robe:    Yes and yes.
Free WI-FI:    Yes.
Air conditioning:    Yes.

Hotel area (spa, dinner etc)

We arrived really late in the evening and left after breakfast, so we didn’t really see around the hotel. Conference hotel with a spa.

Location:                     We were just staying for the night and were by car, so I have no idea whether the location is good or not.

I visited:                      June 2016.

Would I go again?      If there had not been this situation with the rooms, I would, but after that it just does not call me anymore.

Value of money:          Very good, this is the reason we chose this hotel.

Purpose of the trip:      Vacation.

Nights:                         1 night.

Rating

Luxury:    6 out of 10 but only with the Superior room.
Drive through:    7 out of 10.
Webpage:                     http://www.clarioncongresshotelostrava.com/en/

 

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One thought on “Clarion Congress Hotel Ostrava ****

  1. Pingback: Vienna | Snobhotel

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